PRIVACY POLICY
How We Handle Your Information
DawnPeak Home collects project and contact information to respond to qualified inquiries, understand project requirements, and provide relevant complete home solution support.
1. Information We Collect
Name, email, WhatsApp or phone, buyer type, project type, location, timeline, drawings, reference images, uploaded files, and message content.
2. How We Use Your Information
We use information to respond to inquiries, evaluate requirements, prepare consultation support, coordinate communication, and improve website and service quality.
3. Project Files and Uploaded Materials
Drawings, floor plans, reference images, and project briefs are used only to understand the inquiry and provide relevant project support.
4. Sharing of Information
Information is not sold. It may only be shared with internal project, design, production, or logistics teams when needed to support an inquiry.
5. Data Security
We take reasonable steps to protect submitted information and project materials.
6. International Communication
Clients may contact us from different countries, and communication may happen by email, WhatsApp, or website form.
7. Contact
For privacy-related questions, contact DawnPeak Home through the website contact form or email.